I usually am quite careful when it comes to my phone: use phone case, apply the screen protector, things like that. But I suppose accident happens regardless. So, during the first week of August, I accidentally dropped a big screwdriver on the phone (don’t ask why) and heard a “crack” sound. Uugghh… my heart dropped when I saw the crack. Really bad.
Hoping the screen protector was strong enough to protect the touchscreen (after all, I used tempered glass screen protector), I turned it on and, bummer, the touch screen is completely borked. Fortunately, the hard drive was not affected so software worked fine. However, I could not interact with the apps, even when I tried to shutdown the phone. So, the only thing I could do was to let the phone run until it was running out of the battery and shutdown by default.
I checked the company’s website and their user forum, and found out one could send the phone back to the company in China and get charged for $150 (apparently this kind of physical damage doesn’t get covered by the warranty) or spend about $50 for the screen/touch display and replace it oneself. Being a tinkerer I am and always want to see the guts of any electronic devices, I decided to risk it and do the screen replacement myself. The downside: opening up the phone means I will void the warranty. But, at this point, warranty means little to me if I have to spend big bucks anyway to have the phone fixed. Besides, I am going to learn something new here. Worst case scenario: I failed. But then I can always sell the phone as parts on eBay. So, nothing really to loose here. Besides, I still have my Moto X phone as a backup phone.
YouTube provides various instructions on DIY phone screen replacement. I found two videos that really helped me to understand the ins and outs of replacing the screen.
The first video below nicely showed how to remove the damaged screen and put the replacement back. He showed which areas we need to pay attention to so we won’t damage the component.
The second video was created by a professional technician, so his method is very structured. The tools he used helped me to figure out the tools I need.
I basically watched those two videos probably a dozen times or so to make sure I didn’t miss anything (and, yes, I donated to their Paypal account as my thanks.)
It took me a while to finally finished the screen replacement work. I removed the cracked screen first, and then had to wait for about 3 weeks to receive the screen replacement. I just used whatever online store they recommended to get the parts that I need.
Below is a set of thumbnails with captions explaining my work. Each thumbnail is clickable to its original image.
It was scary the first time I worked on the phone, mostly because I don’t want to break things. But I eventually felt comfortable dealing with the components and, should similar thing happened again (knocks on the wood it won’t), I at least know what to do now.